Seems my system had to be not just clean, but sanitized.Īfter using my RevoUninstaller software to remove every instance of Synapse down to the Registry level, I still found a Razer folder in both C:\Program Files (x86)\ and C:\Program Files\ (I have Win 10 64-bit). My Razer keyboard, mouse and web cam work, but Kraken Ultimate headset keeps disconnecting with the following error in Event Viewer.įaulting application name: THXHelper22AD.exe, version: 0.0.0.0, time stamp: 0x5d81b8d2įaulting module name: THXHelper22AD.exe, version: 0.0.0.0, time stamp: 0x5d81b8d2įaulting application start time: 0x01d7adebeb513611įaulting application path: C:\\Program Files (x86)\\Razer\\THXVAD\\Drivers\\圆4\\THXHelper22AD.exeįaulting module path: C:\\Program Files (x86)\\Razer\\THXVAD\\Drivers\\圆4\\THXHelper22AD.Got my Tartarus Pro back online. I have tried launching the installer multiple times as either regular user or admin with the same result.Įvent log for the Razer Synapse 3 install failureįaulting application name: RazerInstaller.exe, version: 1.0.150.988, time stamp: 0圆12270cfįaulting module name: ksproxy.ax, version: 0.120, time stamp: 0x8dfa3d64įaulting application start time: 0x01d7ad93eaf01099įaulting application path: G:\\path\\RazerSynapseInstaller_V1.0.150.988\\RazerInstaller.exeįaulting module path: C:\\Windows\\System32\\ksproxy.ax The installation reaches about 40-50% and then just crashes without error pop ups. No other software/hardware is having issues on my PC. I do realise that there is no "official" version for Windows 11 available yet, but when is it planned to be released? I have a clean install of Windows 11 21H2 (22000.194) and I'm currently not able to install Razer Synapse 3 on it.
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